Overview
Inbox is your dedicated space for seamless communication with suppliers regarding specific inquiries. Here, users can conveniently view and manage all communication threads related to their inquiries and quotations. Whether discussing product specifications, negotiating terms, or resolving issues, Inbox provides a centralized platform for efficient and effective communication.
In order to send messages/emails to the supplier, you need to integrate with email first.
For integrating emails, please visit Integrating with email for more information
Send messages/emails under existing inquiry
1. Open SourceReady
2. Click the Inquiry button on the left hand menu
3. Click on the inquiry you wish to discuss with supplier
4. Click on the tab Review quotes to see which suppliers have quoted your inquiry
5. Click Chat
6. You can then read all the email and replies under Chat
7. Click View to read the entire email
8. Click Reply to write to supplier
9. Click Send when you’ve finished writing your reply.
Send messages when creating new inquiry
When an inquiry is created, SourceReady will automatically send an email to the selected supplier.
Email title: SourceReady: Hi, can you quote for our new product
Sender Name and Email Address: logged-in SourceReady account
Content: A brief introduction of the user, followed by the list of products awaiting a quote.
Please note:
The email address of sender and CC cannot be edited.
The email subject cannot be edited.