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Reach out to SourceReady Support
Reach out to SourceReady Support

Learn how to reach out to our support team for any issues you may encounter.

Ricky avatar
Written by Ricky
Updated over 2 months ago

Overview

If you have questions about Sourceready, explore our Knowledge Base or contact our support team for assistance.

Contact SourceReady Support

To reach our support team:

1. Launch SourceReady and click the right-bottom hover button.

2. Review suggested articles in the Knowledge Base or click Messages -> Ask a question

3. Select your question type (e.g., book a product demo, I can't log in).

5. Provide detailed information including:

  • Steps to replicate: Where did the issue occur? What actions were taken?

  • Expected behavior: What should have happened?

  • Actual behavior: What did you observe?

  • include screenshots or screen recordings.

6. Review suggested solutions; for further assistance, click "Talk to a person".

To View Your Support History

1. Launch SourceReady and click the right-bottom hover button.

2. Click Message to view all your past requests including tickets.

3. Click Tickets to view all submitted tickets

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