Overview
If you have questions about Sourceready, explore our Knowledge Base or contact our support team for assistance.
Contact SourceReady Support
To reach our support team:
1. Launch SourceReady and click the right-bottom hover button.
2. Review suggested articles in the Knowledge Base or click Messages -> Ask a question
3. Select your question type (e.g., book a product demo, I can't log in).
5. Provide detailed information including:
Steps to replicate: Where did the issue occur? What actions were taken?
Expected behavior: What should have happened?
Actual behavior: What did you observe?
6. For faster resolution, include screenshots or screen recordings.
7. Review suggested solutions; for further assistance, click "Talk to a person".
8. Submit your query; our support team will follow up promptly.
To View Your Support History
1. Launch SourceReady and click the right-bottom hover button.
2. Click Tickets.
3. Review previous interactions to track support requests.
